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BEFORE YOU ARRIVE

JOIN THE SVNS PARTY

  • GENERAL-SVNS
    Shop the Perth Collection
    OFFICIAL HSBC SVNS MERCHANDISE.
  • PER-SVNS
    FIND YOUR WAY AROUND HBF PARK
    Explore the HSBC SVNS Perth Site Map to navigate your way around the complex.
  • GENERAL-SVNS
    Where to Watch
    Follow the 2025 HSBC SVNS series, wherever you are! Full match replays, highlights and more, available now for free on RUGBYPASS TV.

PERTH FAQS

  • Event Info 3
  • Prices & Information 8
  • ONLINE TICKETING 16
  • Seating 3
  • Accessibility 5
  • Hospitality 3
  • Families 2
  • Facilities 3
  • Security 4
  • Digital - SVNS app & Where to Watch 3
  • WILL I BE ABLE TO LEAVE AND RE-ENTER THE STADIUM ON THE DAY?

    Great news for all attendees of the Perth SVNS! We are pleased to announce that re-admittance will be permitted throughout the event. Whether you need to step out for a break or handle personal matters, rest assured that you can re-enter and continue enjoying the festivities without any hassle. We aim to make your experience as convenient and enjoyable as possible.

  • Which teams are taking part?

    All HSBC SVNS events will showcase the 12 best men’s and women’s rugby sevens teams, including men’s Olympic medalists France, Fiji and South Africa and women’s Olympic medalists New Zealand, Canada and USA. There will also be some newcomers to HSBC SVNS for 2025, with China Women and Kenya and Uruguay Men joining the series after winning promotion from the Challenger Series at the end of last season.

  • What is the match schedule for each day?

    We'll release the match schedule closer to the event. Keep an eye on our Fixtures and Results page for details once the draw is made.

  • WHERE CAN I PURCHASE TICKETS FOR HSBC SVNS PERTH?

    Tickets for HSBC SVNS PERTH can only be purchased from Ticketmaster AU. Tickets purchased through any other outlet, including Facebook or Viagogo are void without refund. Don't be caught out!

  • How old do I have to be to purchase a ticket?

    All ticket purchasers must be over 18.

  • Can I purchase tickets at the stadium?

    All tickets are available online. Limited tickets may be available to purchase in person on the day of the event, subject to availability.

  • Are there any age restrictions for attending the event?

    All children aged 4+ are required to have a valid ticket upon entry to the stadium. Children aged under 4 years are not required to have a ticket, given they will be seated on a parent’s lap and not occupy a seat. Under 18s must be accompanied by an adult.

  • What is the maximum number of tickets that I can purchase?

    The maximum number of tickets you can purchase in a single transaction is 8.

  • Are there any concessionary discounts?

    All tickets are sold exclusively at full price. Concessionary pricing is available to spectators with accessible requirements, subject to availability.

  • What methods of payment are accepted?

    All major credit and debit cards are accepted, excluding American Express.

  • When do I have to pay for my tickets?

    At the point of purchase. All ticket types are available online.

  • WHAT ARE THE TERMS & CONDITIONS FOR HSBC SVNS PERTH?
  • What happens to my data once the ticket purchase is complete?

    We'd love to stay connected to you, and you will be asked if you would like to hear from us in the future. You are protected under ours and the ticket issuer's privacy policy at point of purchase.

  • HOW CAN I CHANGE THE EMAIL ADDRESS OF MY TICKETING ACCOUNT?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location. 

  • I HAVE FORGOTTEN THE PASSWORD OF MY TICKETING ACCOUNT. WHAT SHOULD I DO?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location. 

  • I HAVE MORE THAN ONE TICKETING ACCOUNT. CAN I MERGE TWO SEPARATE TICKETING ACCOUNTS TOGETHER, SO ALL TICKETS ARE IN ONE ACCOUNT?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location. 

  • Can tickets from two separate accounts be seated together?

    As seats are booked on a reserved basis, if you wish to sit next to friends and family we suggest purchasing tickets under one booking.

  • CAN I TRANSFER MY TICKET TO ANOTHER PERSON?

    Yes, just download your ticket as a PDF from Ticketmaster and share it via email or instant messenger.

  • HOW AND WHEN WILL I RECEIVE MY TICKETS?

    You should have already received your tickets to your email address, if not, to retrieve them, simply sign in to your Ticketmaster account and navigate to your My Ticket page. From here, you can view and download and/or print your tickets for admission. We recommend downloading the PDF ticket to your phone in order to have it scanned at the venue. Printed tickets will also be accepted. 

  • WHAT DO I DO IF I HAVEN'T RECEIVED MY TICKETS?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for Tickets for that HSBC SVNS location.

  • Will I be required to bring ID for entry?

    Whilst ID isn’t required to enter the stadium, we suggest you carry it as you may be asked to provide ID when purchasing alcohol.

  • DO I HAVE TO PRINT MY TICKETS?

    No - tickets are mobile only and printed tickets will not be accepted. Please contact Ticketmaster if this is a challenge.

  • WHAT DO I DO IF I DON'T HAVE A SMARTPHONE?

    Printed tickets will be accepted at the venue. 

  • What is the policy for refunds or exchanges if I am unable to attend the event?

    All refunds are inline with the Terms and Conditions and the Ticket Issuers Purchase Policy.

  • Will I get a refund if the event is cancelled?

    Yes. If the event is cancelled you are entitled to a refund. All refunds are inline with the Terms and Conditions and the Ticket Issuers Purchase Policy.

  • I HAVE BOUGHT A TICKET FOR ONE DAY OF THE EVENT, BUT WOULD LIKE TO CHANGE TO A DIFFERENT DAY. IS THIS POSSIBLE?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.

  • CAN I UPGRADE MY TICKET CATEGORY AFTER COMPLETING MY PURCHASE?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.

  • WILL I BE INFORMED ABOUT THE LOCATION OF MY SEAT WHEN I PURCHASE A TICKET?

    Reserved ticket holders will receive specific seat assignments upon purchase. For General Admission tickets, seating is allocated on a first-come, first-served basis.

  • Can I select my seats in the stadium?

    Yes, all Reserved tickets require patrons to select their seats from Category 1 to 4, with Category 1 seats being the best available.

  • Can I request seats next to my family or friends?

    No. If you wish flexibility, secure our General Admission pass to enjoy the flexibility of sitting where you like within your designated seating block.

  • WHAT TICKETS ARE AVAILABLE FOR FANS WITH DISABILITIES AND THOSE WITH LIMITED MOBILITY?

    Spectators with accessible requirements can book through the official ticket issuer online, or via their customer care team.

  • HOW DO I PURCHASE ACCESSIBILITY TICKETS?

    Spectators with accessible requirements can book through the official ticket issuer online, or via their customer care team.

  • If I have a companion/carer, do they have to purchase a separate ticket?

    No. A complimentary companion ticket can be provided. All accessible tickets and companions are subject to availability. 

  • Are guide dogs allowed into the stadium?

    Yes, guide dogs are allowed into the stadium.

  • IS THERE ACCESSIBLE PARKING FOR BLUE BADGE HOLDERS?

    Please contact the official ticket issuer online, or via their customer care team, to find out more about accessible parking.

  • WHAT TIME DO THE LOUNGES OPEN AND CLOSE?

    All Hospitality areas will open at the same time as the main gates - 10:00am on Friday 24th January, 11:30am on Saturday 25th January and 13:00am on Sunday 26th January - and close 30 minutes after the final game of the day.

  • WHERE DO I ENTER THE STADIUM?

    Sun Room and Spring Hotel ticket holders are to scan their tickets for entry at Gate 3 then collect their lanyard from the Check In counters at the rooms.

    Corporate Suite ticket holders are to scan their tickets at any gate entry and wristbands will be collected at each suite from the suite steward.

    Open Box ticket holders are to scan their tickets at any gate entry and proceed to their open box. Wristbands will be given at the entrance to the BBQ Terrace dining area.

  • CAN I TAKE MY WRISTBAND/LANYARD OFF ONCE I'M IN THE STADIUM?

    Sun Room and Spring Hotel ticket holders must keep lanyards on at all times inside the lounge. The will be checked by security upon entry each time.

    Corporate Suite and Open Box ticket holders must keep their wristbands on throughout the day once they have been collected.

  • Do children need a ticket?

    All children aged 4+ are required to have a valid ticket upon entry to the stadium. Children aged under 4 years are not required to have a ticket, given they will be seated on a parent’s lap and not occupy a seat. Under 18s must be accompanied by an adult.

  • Is there a Family Zone in the stadium and where is it located?

    HSBC SVNS brings the party across the whole stadium. We recommend to not book tickets in the Party Stand if you are attending with families.  

  • WHAT FOOD AND DRINK IS AVAILABLE AT THE VENUE?

    Details of the Food & Drink available at the venue will be made available nearer the event. 

  • Will I be able to leave and re-enter the stadium on the day?

    Great news for all attendees of the Perth SVNS! We are pleased to announce that re-admittance will be permitted throughout the event. Whether you need to step out for a break or handle personal matters, rest assured that you can re-enter and continue enjoying the festivities without any hassle. We aim to make your experience as convenient and enjoyable as possible.

  • What time do the gates open?

    Gates open at the following times and will close shortly after the final match of the day.
    Friday 26th January - 11.00am
    Saturday 27th January - 9:30am
    Sunday 28th January - 10:30am

  • Are there any prohibited items that I should be aware of before attending the event?

    Yes. Prohibited items are included with your Ticketing Terms and Conditions.

  • Are there any restrictions on bringing bags into the venue?

    Yes. Please refer to the Event Terms and Conditions.

  • Should I expect to be searched at the gate?

    Yes. All ticket holders are subject to security searches, if required.

  • I HAVE A QUESTION THAT I CAN'T FIND THE ANSWER TO. WHO DO I CONTACT?

    No problem, please contact HBF Park and they'll be happy to help.

  • IS THERE A SVNS APP?

    Yes! You can follow all of the action from all 8 HSBC SVNS events within the HSBC SVNS app, available now on both the Apple App Store and Google Play Store. More details can be found here.

  • WILL MY TICKETS BE AVAILABLE ON THE SVNS APP?

    No. Tickets are only available to view, download and use from the Official Ticket Issuer for each event.

  • WHERE CAN I WATCH HSBC SVNS PER?

    Check out our Where to Watch page to find out how to watch HSBC SVNS live, wherever you are!